Survey

Office of the Ombuds - Anonymous Survey

Responses are anonymous and confidential.

Please take a moment to tell us about your interactions with the UC Merced Office of the Ombuds. Choose the rating that best describes your experience with our office. Your feedback is important to us.

Thank you!

Office of the Ombuds

Survey Questions: *

	Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree
I was treated respectfully and professionally by the Ombuds Office. *	I was treated respectfully and professionally by the Ombuds Office. - Strongly Agree	I was treated respectfully and professionally by the Ombuds Office. - Agree	I was treated respectfully and professionally by the Ombuds Office. - No Opinion	I was treated respectfully and professionally by the Ombuds Office. - Disagree	I was treated respectfully and professionally by the Ombuds Office. - Strongly Disagree
The role of the Ombuds Office was clearly explained to me. *	The role of the Ombuds Office was clearly explained to me. - Strongly Agree	The role of the Ombuds Office was clearly explained to me. - Agree	The role of the Ombuds Office was clearly explained to me. - No Opinion	The role of the Ombuds Office was clearly explained to me. - Disagree	The role of the Ombuds Office was clearly explained to me. - Strongly Disagree
The Ombuds helped me identify and evaluate the options to address my concerns. *	The Ombuds helped me identify and evaluate the options to address my concerns. - Strongly Agree	The Ombuds helped me identify and evaluate the options to address my concerns. - Agree	The Ombuds helped me identify and evaluate the options to address my concerns. - No Opinion	The Ombuds helped me identify and evaluate the options to address my concerns. - Disagree	The Ombuds helped me identify and evaluate the options to address my concerns. - Strongly Disagree
I trust the Ombuds to maintain confidentiality. *	I trust the Ombuds to maintain confidentiality. - Strongly Agree	I trust the Ombuds to maintain confidentiality. - Agree	I trust the Ombuds to maintain confidentiality. - No Opinion	I trust the Ombuds to maintain confidentiality. - Disagree	I trust the Ombuds to maintain confidentiality. - Strongly Disagree
I was satisfied with my overall experience with the Ombuds Office. *	I was satisfied with my overall experience with the Ombuds Office. - Strongly Agree	I was satisfied with my overall experience with the Ombuds Office. - Agree	I was satisfied with my overall experience with the Ombuds Office. - No Opinion	I was satisfied with my overall experience with the Ombuds Office. - Disagree	I was satisfied with my overall experience with the Ombuds Office. - Strongly Disagree
I would refer others to the Ombuds Office for help in resolving issues and concerns. *	I would refer others to the Ombuds Office for help in resolving issues and concerns. - Strongly Agree	I would refer others to the Ombuds Office for help in resolving issues and concerns. - Agree	I would refer others to the Ombuds Office for help in resolving issues and concerns. - No Opinion	I would refer others to the Ombuds Office for help in resolving issues and concerns. - Disagree	I would refer others to the Ombuds Office for help in resolving issues and concerns. - Strongly Disagree

What services did you receive? (Check all that apply) *

Which Ombudsperson did you see?

Hector

Jim

What would you have done about your concern if the Office of the Ombuds were not available? (Check all that apply) *

Would not have talked to anybody about the issue

Would not have brought the issue up as quickly as possible

Would have left the organization

Would have changed positions in the organization

Would have filed a formal action, i.e. grievance, lawsuit, outside agency complaint,etc

None of these options

As a result of my consultation with the Ombuds (check all that apply): *

My issue is resolved

I am aware of options available to me

I have a more clear view of the situation

None of these options apply

What worked best for you in your experience with the Office of the Ombuds:

How might your experience with the Office of the Ombuds have been improved?

What appointment method would you prefer to use should you utilize the Office of the Ombuds as a resource in the future? *

Zoom

Phone

In-Person

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Survey

Office of the Ombuds - Anonymous Survey

Responses are anonymous and confidential.

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