The Office of Ombuds Services would be happy to loan you books from our office library.
UC Merced staff, faculty, postdoctoral scholars and students can choose from a selection of books for: conflict management & resolution, communication, motivation, team-building, meeting facilitation, and more.
Appreciative Team Building, Positive Questions to Bring Out the Best of Your Team
BIFF, Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
Conflict 101, A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work
Crucial Accountability, Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, (2nd edition)
Crucial Conversations, Tools for Talking When Stakes are High, (2nd edition)
Drive, The Surprising Truth About What Motivates Us
Perfect Phrases for Conflict Resolution, Hundreds of Ready-to-Use Phrases for Encouraging A More Productive and Efficient Work Environment