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What does it mean that the Ombuds is independent?

The Office of The Ombuds is an independent department reporting to the Office of the Chancellor. This reporting is only for budget and administrative purposes and does not report on or disclose the substance of individual cases or concerns.

The Ombuds Office is not a "record keeper" for the university. Confidential case notes are regularly and routinely shredded. The ombuds keeps anonymous, aggregate demographic data for statistical purposes only. The data is retained in order to identify emerging trends, highlight issues and areas of concern, and to make recommendations to senior leaders on campus. Based on observations from our caseload, the ombuds provide regular feedback to university officials regarding systemic problems and publish periodic official reports for the campus community.